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Privacy Policy

Last updated: 24 April 2026

1. Who we are

Culture Collect (“we”, “us”, “our”) is a premium online store offering collectible products inspired by Indian history and contemporary culture. This Privacy Policy explains how we collect, use and protect your personal information when you use our website.

2. Information we collect

We may collect:

  • Contact details – name, email address, phone number
  • Account details – login details
  • Payment details – limited payment information processed via our payment partners (we do not store full card details)
  • Usage data – pages visited, time spent, clicks, device and browser information, IP address
  • Communication data – messages you send us via forms, email, or social media
3. How we collect information

We collect information when you:

  • Browse our website
  • Create an account or log in
  • Place an order or request a quote
  • Subscribe to emails or marketing
  • Contact us via forms, email, or social media
  • Interact with our ads or analytics tools

We may also use cookies and similar technologies to collect usage data.

4. How we use your information

We use your information to:

  • Process and deliver your orders
  • Manage your account and order history
  • Communicate with you about orders, support, and updates
  • Send marketing communications (with your consent, where required)
  • Improve our website, products, and customer experience
  • Detect and prevent fraud or misuse
  • Comply with legal and tax obligations
5. Legal basis for processing (for applicable laws)

Depending on your location, we may process your data based on:

  • Performance of a contract (e.g., to fulfill your order)
  • Your consent (e.g., marketing emails)
  • Our legitimate interests (e.g., improving our services, preventing fraud)
  • Compliance with legal obligations
6. Cookies and tracking technologies

We use cookies and similar technologies to:

  • Keep you logged in
  • Remember your cart and preferences
  • Analyze site traffic and performance
  • Measure the effectiveness of our marketing

You can manage cookies through your browser settings. Disabling some cookies may affect site functionality.

7. How we share your information

We may share your information with:

  • Service providers – payment processors, shipping partners, analytics and marketing tools, customer support tools, website hosting
  • Business partners – where needed to provide specific services or promotions
  • Authorities – when required by law, regulation, or legal process

We do not sell your personal information to third parties.

8. International transfers

Our service providers may be located in other countries. Where required by law, we take steps to ensure your data is protected with appropriate safeguards when transferred internationally.

9. Data retention

We keep your information only as long as needed for:

  • Providing our services and fulfilling orders
  • Meeting legal, tax, and accounting requirements
  • Resolving disputes and enforcing our agreements

When no longer needed, we delete or anonymize your data.

10. Your rights

Depending on your location, you may have rights to:

  • Access the personal data we hold about you
  • Correct inaccurate or incomplete data
  • Request deletion of your data (subject to legal limits)
  • Object to or restrict certain processing
  • Withdraw consent where processing is based on consent
  • Request a copy of your data in a portable format

To exercise these rights, contact us using the details below.

11. Marketing communications

You can unsubscribe from marketing emails at any time by using the “unsubscribe” link in our emails or by contacting us. We may still send you non‑marketing messages related to your orders or account.

12. Security

We use reasonable technical and organizational measures to protect your personal information. However, no method of transmission or storage is completely secure, and we cannot guarantee absolute security.

13. Children’s privacy

Our products are designed to be playful for children but our website is intended for use by adults (such as parents or guardians). We do not knowingly collect personal data from children without appropriate consent as required by law. If you believe a child has provided us with personal data, please contact us so we can delete it where required.

14. Third‑party links

Our website may contain links to third‑party sites (such as social media). We are not responsible for the privacy practices of those sites. Please review their privacy policies separately.

15. Contact us

If you have questions about this Privacy Policy or your data, please contact us at:

  • Email: contact@culturecollect.com

  • Address: Mumbai, Maharashtra, India

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